Quality Assurance at Assumption University
Assumption University was initially originated from Assumption Commercial College in 1969 as an autonomous Higher Education Institution under the Assumption School of Business. In 1972, with the approval of the Ministry of Education, it was officially established as Assumption Business Administration College or ABAC. In May 1975, it was accredited by the Ministry of University Affairs. In 1990, it was granted new status as "Assumption University” by the Ministry of University Affairs.
The University is a non-profit institution administered by the Brothers of St. Gabriel, a worldwide Catholic Religious Order, founded in France in 1705 by St. Louis Marie de Montfort, devoted to education and philanthropic activities. The Congregation has been operating many educational institutions in Thailand since 1901.
It seems that at the turn of this century every institutional leader in education is picking up quality assurance as one of the key issues on the institutional agenda. This is because the implementation of quality assurance at all levels of education in Thailand is required by law as stipulated in both the 1997 Constitution of the Kingdom of Thailand and the National Education Act of B.E. 2542 (1999) (Chapter 6). At the level of higher education, the Ministry of University Affairs announced its policies and procedures on quality assurance on July 8, 1996.
Assumption University as a private institution of higher learning has been under strict supervision of the Commission of Higher Education, Ministry of Education in the following areas: broad policies relating to higher education, university regulations, approval of new study programs, setting curriculum standards, overseeing university personnel and administration, approving accreditation and curriculum development, and acting as link the between the university and government of examination papers, and grading consideration.
On his own initiative and on April 3, 1994, the president of the University, Rev. Bro. Dr. Prathip Martin Komolmas, began formulating the process for a QA system when he issued guidelines in a document entitled, “ABAC Academic Standards.” This document and later pronouncements pertaining to basic principles and general objectives of the QA program, gave the impetus for the QA initiative.
From then on, the topics selected for annual seminars organized for the faculty centered around quality assurance and other related issues as shown below:
|1994:||ABAC Academic Standards|
|1995:||Strategies to Maintain the ABAC Leading Edge|
|1996:||Challenges and Choices of Teaching-Learning Processes for the 21st Century|
|1997:||ABAC Quality Assurance|
|1998:||Towards the Global University: How to Prepare Au for the 21st Century|
|1999:||Quality Teaching at AU in 2000|
|2000:||Good Governance and Its Application|
|2001:||National Changes & Global Competition: Institutional Response|
Since the promulgation of the National Education Act of B.E.2542(1999), Assumption University has continued in its efforts to be actively involved in quality development at all levels and in every aspect of the university life. The main concern of this quality assurance is to improve and maintain the quality of the graduates as stipulated in the National Education Act 1999, Chapter 4. Sections 22, 23 and 24:
Section 22 Education shall be based on the principle that all learners are capable of learning and self-development, and are regarded as being most important. The teaching-learning process shall aim at enabling the learners to develop themselves at their own pace and to the best of their potentiality.
Section 23 Education though formal, non-formal, and informal approaches shall give emphasis to knowledge, morality, learning process, and integration of the following, depending on the appropriateness of each level of education:
- Knowledge about oneself and the relationship between oneself and society, namely: family, community, nation, and world community; as well as knowledge about the historical development of the Thai society and matters relating to politics and democratic system of government under a constitutional monarchy;
- Scientific and technological knowledge and skills, as well as knowledge, understanding and experience in management, conservation, and utilization of natural resources and the environment in a balanced and sustainable manner;
- Knowledge about religion, art, culture, sports, Thai wisdom and the application of wisdom;
- Knowledge and skills in mathematics and language, with emphasis on proper use of the Thai language;
- Knowledge and skills in pursuing one’s career and capability of leading a happy life.
Section 24 In organizing the learning process, educational institutions and agencies concerned shall:
- provide substance and arrange activities in line with the learner’s interests and aptitudes, bearing in mind individual differences.
- provide training in thinking process, management, how to face various situations and application of knowledge for obviating and solving problems.
- organize activities for learners to draw from authentic experience; drill in practical work for complete mastery; enable learners to think critically and acquire the reading habit and continuous thirst for knowledge.
- achieve, in all subjects, a balanced integration of subject matter, integrity, values, and desirable attributes.
- enable instructors to create the ambiance, environment, instructional media, and facilities for learners to learn and be all-round persons, able to benefit from research as part of the learning process. In so doing, both learners and teachers may learn together from different types of teaching-learning media and other sources of knowledge;
- enable individuals to learn at all times and in all places. Cooperation with parents, guardians, and all parties concerned in the community shall be sought to develop jointly the learners in accord with the potentiality.
Quality Management System
In the implementation of the strategies, the main strategic theme of Education Excellence is identified, and its supporting strategies are
- Revenue Mix from a composite of innovative product and service offer,
- Academic excellence from a composite of quality students, faculty, curriculum and infrastructure, and
- Operational excellence as a composite of the administrative excellence, processes and learning and growth systems.
A balanced approach as defined by Kaplan and Norton (2001), in the strategy-focused organization is used to implement the strategies successfully. This will be the fundamental philosophy guiding the quality management system of Assumption University: Management through Measurement. It defines the:
- 4 main perspectives of financial value perspective, customer value perspective, process value perspective and the learning and growth value perspective,
- cause-effect relation and the inter-linkage of the 4 perspectives leading to the ultimate achievement of the strategies as defined,
- imperatives of the definition of key performance management indicators.
|2001||- Opening the Center for Excellence, 15 May 2001
- Developed AUQS 2000 (Assumption University Quality System 2000)
|2002||- External Audit and Assessment 1st round on 19 June – 17 September 2002 (2000 – 2005—6 years)
- Developed AUQS 2000 (Edition 1st, 2002) (Assumption University Quality System 2000)
|2003||- Developed AUQS 2000: QMS 2000 (Edition 2nd, 2003) (Assumption University Quality System 2000: Quality Management System)|
|2004||- Developed AUQS 2000: QMIPS 2000 (Edition 3rd, 2004) (Assumption University Quality System 2000: Quality Management, Information, and Planning System)|
|2005||- Enhanced Knowledge of Service Quality (SERVQUAL)
- Enhanced Balance Scorecard Knowledge
- Developed BSC Knowledge and Strategic Mapping
- Developed Curriculum Quality Management 1st Edition, 2005
|2006||- External Audit and Assessment 2nd round on 12 – 15 September 2006 (2006 – 2010—5 years)
- Developed AUQS QMIPS Quality Management System, (4th Edition, 2006)
- Developed AUQS 2000 Integrated QMIPS Manual (PMS)
- Developed QA-MIS and Secretary System (SS)
|2007||- Developed AUQS 2000 QMIPS Quality Management System for the Academic units (5th Edition, December 2007)
- AUQS 2000 QMIPS (PMS) Performance Management System (2nd Edition, 2008), February 2008
- Developed Au Strategic Plan (2008 - 2022) (February 2008)
- As host of 7th Annual SEAAIR Conference
- Developed the Student Competency and Effectiveness Index as the initial starting of the development of the National Qualification Framework.
- Development the Phase 1 the university IMS – MIS: Online Graduate Registration (OGR) System and Secretary System (SS)
|2008||- Internal Quality Assessment (IQA) for Academic year 2007 by CHE
- Strategic Performance Management System: An Integrated Framework (International Edition, 3rd Edition, January 2009)
|2009||- Internal Quality Assessment (IQA) for Academic year 2008 by CHE|
|2010||- Internal Quality Assessment (IQA) for Academic year 2009 by OHEC
- Au Quality Assurance Manual 2010 (6th Edition, February 2011)
|2011||- External Audit and Assessment 3rd round on 30 August 20 September and 3-5, 7, 14 October 2011 2006 (2006 – 2010—5 years)
- Developed AUQS 2000 QMIPS QMS (Quality Management System) 8th Edition, 2012
- Developed Strategic Performance Management System: An Integrated Framework(International Edition, 4th Edition, April 2012)
|2012||- Developed AU Information Management Systems Phase I|
|2013||- Developed AU Information Management Systems Phase II|